Frequently-Asked Questions

When and how can I access the virtual conference?

Registered attendees will be emailed login credentials and instructions (for the virtual platform) 3 business days before the conference kicks off. The email will be sent to the email address you used to register and is how you will access all of the conference content. You’ll use the same credentials and instructions each day to access the platform for the live conference and whenever you choose to view the on-demand content.

What if I don't receive my login instructions?

Please contact meetings@agc.org and a member of the AGC team will help assist you.

Which platform and/or streaming service is being used for the virtual event?

HeySummit is a cloud-based secure streaming conference solution, and the conference features a secure single sign-on requirement. Content and information cannot be lifted from the platform for use elsewhere. You will need to be able to operate and launch the Zoom platform to watch the sessions live. You can do so using the Zoom application or your web browser.

Can I log into sessions before the official start time?

No, you will only be able to log into sessions at the official start time or after.

I've missed a session I wanted to see, what can I do?

Recordings for all live sessions will be available within about a week's time. Just head back to the session's page to access the recording.

Can I share my login credentials with others?

Just like an in-person conference, registrations cannot be shared. Your registration provides a single sign-on secure experience.

When will session materials be available?

All session materials will be available on HeySummit after the session ends.

Can I watch the conference from any device?

You can view the conference from any device.